Delivery & Returns
We aim to dispatch your items within 2-3 working days but will do our very best to process them sooner. Delivery times are then dependent on Royal Mail and there can be delays during busy periods.
Our standard postage and packaging cost is £2.95.
If you wish to return an item, please contact firstname.lastname@example.org within 7 days of receipt and we will advise the next steps. We are only able to provide refunds on items that are unused, undamaged and returned to us within 14 days in a saleable condition, any loss in value will be deducted from the refund. The buyer is responsible for return postage.
Please note: We are unable to accept returns of custom or bespoke items.
If an item is damaged, you must contact email@example.com within 48 hours of receipt, we are unable to offer refund/replacement if notified after this time.